Please Contact within 48 hrs to reschedule your appointment. The Deposit is Non-Refundable and is used to secure your appointment. In the event that you are unable to make it to your appointment and or reschedule within appropriate time frame the deposit can be shifted once( each person is only allowed 2 shifts per year, after that the deposit will be kept no matter the situation and client will have to reschedule) to secure new appointment. In the event of a cancellation or rescheduling outside of appropriate time frame will result in loss of deposit. The deposit is taking off the Total of the hair service and the remaining balance is required upon completion of service. Its Important clients be on time, if client is more than 10 minutes late they may lose appointment and the deposit. If stylist chooses to see client and automatic late fee of $10 will be added to the appointment. If stylist has to spend more than 20 minutes detangling unruly hair there will be a additional service fee of $10.

Shipping and Returns No returns... Here at Hair Royale we triple check our product to ensure the best quality. We check to make sure there is no damage before your merchandise leaves our facility. We at Hair Royale are not responsible for any damage caused during shipping and handling processed. Hair Royale is not responsible for any lost or stolen packages, while this is unfortunate, we will not give a refund, instore credit and or replace your item. We at Hair Royale provide hair care tips and proper care instructions for hair and other items offered on this site. The company is not responsible for hair that has not been properly cared for. Please follow all care instructions to insure the longevity of your item(s). All SALES ARE FINAL (due to the nature of the items listed on the on this site, all items are worn based item and cannot be resold after items have been handle.

After payment is posted and items are processed please allow 3-5 business day for your package to arrive via USPS (These are under normal delivery standards things are subject to change based on delivery conditions if issues arise please contact your local post office with your tracking number)

Payment processing time 1-4 business days (all banks are different and may require additional processing time)

Processing time on Hair may take 1-7 days to process.

Processing time on all other items may take 1-14 days to process.

Once your payment has been posted customers will be notified via email of status changes including fulfillment, packaged received by carrier, and expected delivery date. Customers will also automatically receive tracking numbers by email. Members may login into their account to see order history and live updates on processing and tracking.

Thanks, With Shopping with Hair Royale

Hair Royale offers 1, 6- and 12-month subscriptions to the "All about Me' Spa Boxes. Prices may vary depending on selected subscription length. Recurring cost are automatically billed on the same day of the month following startup. Customers will automatically be notified by email upon subscription startups, cancellations and prior to subscription expiration. Cancellations may be requested through the website login by following the prompts. If a monthly charge cannot be authorized, the customers will be notified via email that the plan has been cancelled. If customer want to continue with the subscription they will need to login and repurchase.

Step 1: Understand your Hair Level Polished Glam - for the Star who loves to change their hair on regular basis. This hair is meant for quick weaves, ponytails, and a onetime sew-in for the Star who is not looking for a commitment just looking to be stylish. Lux Glam- for the Power Personality who is on the go and always has to look good. This hair can be used 2-3 times in sew- in installments. Can be used during Luxury wig making. This hair is good for women who love their hair custom colored. Glamorous Glam- for the True Boss who loves the high fashion look. This Hair Speaks for itself with its luster and fluid cuticle alignment. This hair can be custom colored and used in most weaving installation like: sew-ins 3-4 times, wigs that keep their quality, quick weaves, ponytails, etc. With this glamorous hair your style options are endless.

Step 2: Choose your texture and length Available textures include: Straight, loose wave, body wave, deep wave, kinky curly, Available textures include 8 inches through 30 inches * Step 3: Don't forget your accessories

Hair Care Instruction

PLEASE READ

Its recommend that you Shampoo and Condition your Hair once a week for the best results

We recommend that you used Mild Shampoo and or Sulfate free to maintain hair natural luster.

Do not use extremely hot water

Use Proper Shampooing Techniques. Meaning DO NOT aggressively rub hair with hands, or DO NOT rub hair together as a means of cleaning. DO NOT twist the hair. You want to detangle while shampooing, using a wide tooth comb or a detangling brush. Finger Comb method is always preferred. You want to start at the end of the hair working your way up to the top of the wefts.

Make sure to rinse out all products thoroughly. Until the water is completely clear.

We recommend you must any oils in your hair while is wet and after its been detangled for even distribution and to lock in the moisture. Be sure not to over saturate to the hair styling oils for dirty hair tangles and weighs the hair down.

Leave-in conditioner is Welcomed

Curly (or Color Treated) Hair Tip - Try Conditioning, Shampooing and then condition again! It is normal for to have to wet the hair down daily but only use conditioner or co-wash (shampoo once a week)

Wash your Hair after swimming and excessive sweating.

Please Avoid cutting the Weft during the installation process, it Limits future sheading.

We promote professional installations. If you choose to color your hair without a professional, you choose to do so at your own risk. Color done incorrectly can damage the hair’s quality.

Allow Hair to Air Dry.

Avoid high heat while styling (remember that over time everyday heat will affect your Hair

Properly wrap hair up at night (using a bonnet, silk or satin scarf) place hair in large twist or braid before bed. Avoid sleeping on wet Hair.

If you are wearing a lace product remember that they will thin out over time and will need to be replaced, to ensure their longevity please don’t overly bleach knots, overly comb or bush. Scratching will cause patches and rip in lace.

TIPS From a Stylist

1. Make Sure your Growing hair Is Clean, Conditioned and Trimmed to insure your hairs health.

2. Take care of your Scalp During the duration of you wearing your Hair Royale hair installation, this means keeping it Clean, Oiled and Hydrated (Remember Hydration starts from the inside out).

3. Do Not over wear your Hair. Consult with your stylist about the appropriate time frame you should be wearing your hair.

4. Do not Remove your own install.

5.Embrace your own sense of beauty.

The information provided by Hair Royal LLC (“we,” “us” or “our”) on theHairRoyale.com (the “Site”) is for general informational purposes only. All information on the Site is provided in good faith, however we make no representation or warranty of any kind, express or implied, regarding the accuracy, adequacy, validity, reliability, availability or completeness of any information on the Site. You acknowledge that buy purchasing these products they are in no way used to treat any diseases or conditions of the body and that use is at your own risk. Highly unlikely but should you see irritation stop use immediately. Products sold for external use only. UNDER NO CIRCUMSTANCE SHALL WE HAVE ANY LIABILITY TO YOU FOR ANY LOSS OR DAMAGE OF ANY KIND INCURRED AS A RESULT OF THE USE OF THE SITE OR RELIANCE ON ANY INFORMATION PROVIDED ON THE SITE. YOUR USE OF THE SITE AND YOUR RELIANCE ON ANY INFORMATION ON THE SITE IS SOLELY AT YOUR OWN RISK.

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